Stmly Shipping Policy
At Stmly, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers worldwide, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: After receiving your payment. We start processing your order, which includes verification, tailoring, quality check, and packaging. All orders will process within 48 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, US orders usually take between 10 and 14 business days to arrive. International orders typically take about 15–20 business days. It is possible that the delivery of your order could be delayed due to pandemics, customs processing, inspections at the destination country.
Shipping Options: We always offer Worldwide shipping to our customers via trackable courier service. Please note that We don’t ship on weekends.
Cost of Shipping: Free on orders over $30.
Tracking Number: We will provide a tracking number for every order. The tracking number information will be available after 3-5 days your product was shipped. Our system will update you with any change in your parcel journey until delivery.
Duties, Taxes, and Other Fees: Your order may be subject to import taxes, duties, and customs fees in your country. Every country has its unique regulations and procedures. These fees are the sole responsibility of the recipient.